Conversations Matter to those bereaved by suicide

I know someone whose family member or friend has died by suicide.
What do I say? What do I do?

Those bereaved by suicide

When a suicide occurs, it can have a devastating effect on family members, friends and others who knew the person. You might not know what to say or what to do when this happens.

This resource provides some basic tips for talking to someone who may have lost a family member, friend or colleague to suicide.

You can watch it as an online presentation or download it as a printed fact sheet or audio podcast by using the links below.

Conversations Matter to those bereaved by suicide

Supporting links

Services and supports

  • Lifeline
    24-hour national telephone crisis counselling service – 13 11 14
    Online counselling service, further information and service finder – 


  • Suicide Call Back Service
    24-hour national telephone counselling service for people 18 years and over who are suicidal or bereaved by suicide - 1300 659 467
    Online counselling service, grief and loss program and resources about bereavement


  • StandBy - Support after Suicide
    A 24 hour coordinated community response service to families, friends and communities who have been bereaved through suicide -  


Useful resources


  • Australian Centre for Grief and Bereavement The largest provider of grief and bereavement education in Australia –  


For a more comprehensive list of services and resources, refer to the Supporting Information section of the website


To hear Jaelea Skehan, Director of Everymind, give a brief overview of how to talk to someone bereaved by suicide, you can stream or download the podcast below, courtesy of the Community Broadcasting Association of Australia:

CBAA Podcast - Talking to someone bereaved by suicide CBAA Podcast - Talking to someone bereaved by suicide (3008 KB)


The Conversations Matter resources have been developed by Everymind. The roll-out of the project across NSW is being supported by the NSW Mental Health Commission.

The resources have been developed based on a set of core principles. These principles were developed as the result of a review of research evidence and thematic analysis of current programs and approaches, extensive sector consultation across educational, workplace, family and community settings, as well as identified target group community consultations and consultations with Aboriginal communities.

The core principles were then subject to review by three panels of experts in suicide prevention working across various settings and with various target populations.

For a list of specific references for this resource, click here: 

References - When someone is bereaved References - When someone is bereaved (444 KB)